About Neighbourhoods
Neighbourhoods brings residents, voluntary sector, health, education and care services together in City & Hackney’s eight Neighbourhoods, to work together on what matters to local people and address health inequalities.
Our Neighbourhoods
Discover more about Neighbourhoods
These Neighbourhoods are local populations of between 30,000-50,000 people and are grouped around GP Practices.
The Neighbourhoods approach is to focus on what matters to people rather than what is wrong with them.
Neighbourhoods is about fostering community spirit, enabling people to help each other to live the lives they want to.
Within Neighbourhoods we are bringing together community services such as adult social care, adult community nursing, mental health, and the voluntary and community sectors. When services work together in this way, we can deliver more coordinated support and improve outcomes for residents.
Case studies
Neighbourhoods in action
In the community
Local people make Neighbourhoods come alive and so the local community and voluntary sector play a big part in shaping Neighbourhoods’ work. The HCVS (Hackney Council for Voluntary Service) facilitate conversations between the organisations and residents in each of our Neighbourhoods, supporting them to increase their impact through collaboration.
During the pandemic, ‘Neighbourhood Conversations’ were promptly set up in each of our eight Neighbourhoods to ensure that local people and organisations had a place to regularly come together and keep up to date. Anyone could turn up, there were no set agendas and conversations have been an open space to discuss issues together.
HCVS is now supporting the Neighbourhoods to evolve conversations into ‘Neighbourhood Forums’ where they can begin strategising their priorities, creating plans of actions, and collaborating on specific issues of interest with a forward plan. To ensure that these forums are fully representative of their Neighbourhoods, the plan is for power to be devolved from Hackney CVS to community and voluntary sector organisations who sit at the heart of each Neighbourhood to draw on their local relationships and call forum participants together to collaborate.
In our local services
Health and wellbeing services in City & Hackney are also taking a Neighbourhoods approach by putting people at the heart of what they do, collaborating to create services that compliment each other, and ensuring they are easy to navigate for local people.
Key ways that this is happening right now are ‘Multi-disciplinary Meetings’ (MDMs) and ‘Community Navigation’.
MDMs are meetings that bring together the people supporting a resident, their families, carers, or those they are close to on a regular basis to discuss how they support the individual and ensure they are all up to date and coordinating quality support for them. You can find out more about these ways of working in our films above.
Community Navigation is a term we use to describe the wide range of roles and services in City & Hackney that provide non-medical person-centred support. Navigation is about listening to individuals, focusing on what matters to them, and developing a tailored support plan. Navigation regularly involves connecting the resident to a range of support and services, both community-based and statutory. In the City & Hackney we have at least 26 services that involve Community Navigation.
Local GPs also work in a Neighbourhoods way. All of our GP surgeries have been working together in the Neighbourhoods to create Primary Care Networks (PCNS) which are groups of 3-10 GP practices covering a patient population of approximately 30,000-50,000. They come together in Neighbourhoods to improve the quality and accessibility of health and wellbeing services for local residents.
Partners
