Frequently Asked Questions
Find out more about Neighbourhoods
Neighbourhoods is all about understanding the needs of local communities and working with residents to make things better.
The creation of eight Neighbourhoods within the boroughs of City of London and Hackney enables services to meet residents closer to home. Focusing in on smaller populations means that we can see a more detailed picture of people’s needs. Each Neighbourhood brings together residents, voluntary sector, health (e.g. GP practices and hospital services), education and social care services to work together on what matters to local people and address health inequalities.
Neighbourhoods is funded by the NHS’s Better Care Fund (BCF) which supports local systems to deliver integrated health and social care that is person-centered, sustainable and improves services for people and carers. More information can be found here.
Primary Care Networks (PCNs) are small groups of GPs (typically 3-7) who work together at scale to meet the needs of their local populations (typically 30,000-50,000 people). PCNs were set up as part of the NHS long term plan and are contracted to tackle local health inequalities; each Neighbourhood has a nominated Health Inequalities Lead.
The Additional Roles Reimbursement Scheme (ARRS) introduced in 2019 has brought significant investment for our local GP Surgeries to meet high demand and tailor a multidisciplinary team that meets the needs of their local population. There is funding for 26,000 additional roles in GP surgeries. A list of these roles can be found here.
Community Navigation is an umbrella term we use it to describe a wide range of roles and services in City & Hackney that provide 1-2-1 non-medical person-centred support. Navigation is about listening to individuals, focusing on what matters to them, and developing a strengths-based support plan. Navigation regularly involves connecting the resident to a range of support and services, both community-based and statutory. In City & Hackney we have at least 26 services that involve community navigation.
No. However there are Neighbourhood roles in each Neighbourhood. Each Neighbourhood will have an HCVS (Hackney Community and Voluntary Sector) coordinator from June 2022. Many of our health and social services have dedicated leads for each Neighbourhood, for example: PCNs have a Development Manager and Social Prescriber for each Neighbourhood, while Adult Community Nursing have a dedicated Neighbourhood Nurse Team for each of our eight Neighbourhoods in City & Hackney.
There are regular Neighbourhood Forum meetings and outreach activities in the community in each Neighbourhood, which means that local services will be informed by the experiences of local people. Service managers regularly share work and ask for resident input into the running of local services.
Hackney CVS (Council for Voluntary Service) supports local community groups, charities and voluntary organisations to help residents. HCVS recognises that there is a great wealth of expertise and quality services that are delivered through the community and voluntary sector and work to support them in a variety of ways;
- advice and training on topics like HR, governance, accessing funding, health & safety
- Act to empower the voices of the Community and Voluntary Sector within the Local Health and Care System
- Facilitate a number of local forums and networks that bring together community and voluntary sector organisations who either serve particular communities or share professional areas of interest
Watch the video here to find out how the NHS in England is working to bring together key organisations and partners of the health and care system to deliver joined-up care.